Aussie Transit Solutions - Professional Driver Training

Aussie Transit Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our site and services, including airport shuttles, private car services, tour transportation, and corporate travel management. This policy is effective immediately upon posting.

Information We Collect

We collect several types of information from and about users of our online platform, including:

Personal Information: This includes information that can identify you, such as your name, address, email address, phone number, payment information (credit card details), and travel details (flight information, pick-up and drop-off locations). We collect this information when you book services, create an account, or contact us.
Usage Data: We collect information about how you use our site, including your browsing history, search queries, the pages you visit, the time and date of your visits, the time spent on those pages, unique device identifiers, and other diagnostic data.
Location Data: With your consent, we may collect and process information about your location. We use this data to provide location-based services, such as showing available transportation options near you or tracking your journey.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and maintaining our service: This includes processing your bookings, managing your account, and providing customer support.
Improving our service: We analyze usage data to understand how users interact with our site and identify areas for improvement.
Personalizing your experience: We use your information to customize the content and services you see on our site.
Communicating with you: We may use your information to send you booking confirmations, updates about your travel arrangements, and other important information. We may also send you promotional emails and newsletters, but you can opt out of these communications at any time.
Complying with legal obligations: We may use your information to comply with applicable laws and regulations.
Ensuring Safety and Security: To detect, prevent, and address technical issues, fraud, or other illegal activities.

Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, cloud hosting providers, and customer support providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Transportation Providers: We share your information with the transportation providers who will be providing your transportation services. This includes your name, contact information, and travel details.
Business Partners: We may share information with our business partners to offer you joint products or services.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Affiliates: We may share information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive information.
Implementing access controls to limit who can access your information.
Regularly monitoring our systems for security vulnerabilities.
Training our employees on data privacy and security practices.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information, including:

Access: You have the right to access the personal information we hold about you.
Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
Erasure: You have the right to request that we delete your personal information.
Restriction of Processing: You have the right to restrict the processing of your personal information.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Objection: You have the right to object to the processing of your personal information.
Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at the address below. We may require you to verify your identity before processing your request.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and update the "Effective Date" accordingly. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our service after any changes to this Privacy Policy constitutes your acceptance of the new Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at:

Aussie Transit Solutions 12 Banksia Avenue, Level 3, Melbourne, Victoria, 3000 Australia